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Q & A

Below we have compiled a list of questions that we are frequently asked by our customers.

Hopefully you will find the answer to your question within this list however if you have a question which we haven’t answered here, please don’t hesitate to contact us.

We are usually asked about:

How much is a new boiler going to cost me roughly?

We can offer you an accurate quote via our dedicated call centre team. This quote is based on a Standard installation. When you have received your quote and your finance approval if required, we will visit your property to carry out a pre install survey. This survey is to determine if any extra work is required and to answer any queries you may have.

Will my quote increase in price after the pre install survey ?

Over the years we have developed our quote system to be as accurate as possible. The quote you are offered is for a standard installation. If you require things like a vertical flue system or you require your boiler to be moved to another location in your property, your quote will increase in price. Over 90% of our quotes do NOT need to be adjusted.

What different types of boiler do you have ?

We install the leading manufacturer brands of boiler – from Worcester Bosch to Glow-worm to Vokera and everything in between. Your property and lifestyle determine the specification of boiler that is required. Our quote system will offer you 2 boiler options. If you would like a quote for an alternative boiler manufacturer please contact us. We will be happy to quote for any boiler model.s

What are the interest rates on a repayment plan and are they fixed ?

We have rates from 0% to 19.9% APR and from 12 month to 60 month term. Take a look at our Ways To Pay page for further information

Are there any catches with the warranty and do I have to have an annual service done by Boiler Finance ?

Boiler warranties are supplied direct from the manufacturer and covers all boiler parts and labour. The boiler must be serviced annually to keep any manufactures warranty valid. This service can be carried out by any qualified and Gas Safe registered engineer.

Will my quote increase in price after the pre install survey ?

Over the years we have developed our quote system to be as accurate as possible. The quote you are offered is for a standard installation. If you require things like a vertical flue system or you require your boiler to be moved to another location in your property, your quote will increase in price. Over 90% of our quotes do NOT need to be adjusted.

If I have poor credit are there any other options for me ?

Yes, we still may be able to help. Please contact us to discuss.

How soon can you install ?

It can be as little as 24 hours from the quote to the installation of your new boiler.

Call us direct on 0330 017 7915 or alternativey contact one of our regional offices if you have any questions at all.

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